PERFECT DELIVERY INC
The Monthly Dough Press September 2026
Falling back into busy season
Football has kicked off, Cooler weather has finally arrived, and busy season is back so rev up those ovens, check your plan ahead orders, and set your fantasy football lineup!
Upcoming Games for the local teams through October
Clemson
Oct. 3rd Home: Miami 7:30pm
Oct. 17th Home: Charleston Southern TBD
Oct. 24th Home: Virigina Tech TBD
Oct 31st Away: Flordia State TBD
South Carolina
Oct. 3rd Home: Kentucky 4:15pm
Oct. 10th Away: Florida Gators 1pm
Oct. 24th Home: Tennessee 3:30pm
Oct. 31st Away: Oklahoma FLEX 3:30 or 6pm
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08/27 was the last day for the Ultimate Pepperoni Promo
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New Pan Pizza Procedures began on 09/28!
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Works promo started on 09/28, 13.99 for a Large and 10.99 for a Medium. Promo runs until Nov 8
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Palmetto Advertising begins October 2nd for all stores except Simpsonville and NC market.
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Jack'o Lantern Pizza starts up October 19th and will run until November first!
Dates to Remember
SPOOOKY! Perfect Delivery Halloween Decorating Contest
This year, we're bringing a spooky spin to our decorating contest. Throw up spider webs, ghosts, scarecrows, pumpkins!
*Details below*
• Decorate any way you wish but doors must remain usable
• Do not use anything perishable
• No permanent modification to the door/door frame or windows (No
Damage Please)
• Decorations must be appropriate for all ages (no profanity, nudity,
offensive images, etc.)
Decorations must be completed by October 23
Participation is optional.
1st place prize is $250
2nd place prize is $150
3rd place prize is $100
Please take a picture/video and send to mstokes@papajohnspdi.com by Friday,
October 23, 2026, no later than noon. We will vote and announce the winners Tuesday,
October 27, 2026. All photos will be uploaded to our Facebook pages as well. Winning
stores will receive their checks with payroll.
Perfect Delivery Anniversary
Perfect Delivery reached a HUGE milestone this year, reaching 35 years of business. Here in the Monthly Dough Press editors' room, we thought it was a perfect (no pun intended) time to sit down with our CEO Bo Knapp along with one of our longest tenured employees Ron Gaines to bring you a snapshot of some of the early days of our company!
Beginning in the early 90s....
In 1991, our primary owner and CEO Bo Knapp was working in Japan as a CPA. He decided to depart from that job, save up his money, even sold his home to get the initial capital to purchase a contract from Papa John's to open up stores.
"I wanted to open up a business that was more personal as a franchise owner. My goals were for employees to have secure employment under my franchise, have a right amount of time off, work-life balance..."
Our first store was #193 on East North Street in Greenville. Papa John's pizza was still relatively new and getting started was not easy...
Expansion of Perfect Delivery
After a strong push in the 90s, Perfect Delivery looked for expansion. While we were opening up more stores in the upstate, we also ventured into the Ashville market, California, and even bought rights to an international market in Alberta, Canada. Heading to Canada made Perfect Delivery one of the first Papa John's franchises to open an international store. Our Clemson GM Ron Gaines helped build up both the California markets and the Canada market alongside Perfect Delivery as an Operating Partner.
"We bought Asheville from Mark Murphy and then also the rights to Riverside, California. We began with four stores in California ended up doubling sales from every other market we were competing with at the time." - Bo Knapp
*Pictured below, Ron Gaines at the Grand opening of the second Papa John's in Calgary, Canada. *
Continuing to find success after so many years
"It's our people. We develop and grow from within. So many of our best and most outstanding employees have been with us for so many years. Most of them began as delivery drivers or in-store personnel. And our focus on being one of the best Papa John's franchises we can be. Winning best of the upstate so many years in a row, winning Papa John's franchise of the year three times, and our Simpsonville location being #1 in sales in the nation before we opened up a second location nearby" - Bo Knapp
Turning point of the company
In the our second, sales were not rising as much as we had hoped, and we were struggling. But two different events helped us spring forward as a company. College Football in Clemson and winning "Best of the Upstate" in South Carolina.
In Clemson, the college students fell in love with our pizza especially with our store location just a mile away from the football stadium. The highs of the Clemson location had been a Georgia tech game in the 90s where sales finally reached an all-time high.
The "Best of the Upstate" brought in even more buisness to our locations. The newspaper was sent out to thousands of homes, buisnesses, and apartments and they saw our pizza voted as the best.
*Newspaper clipping of our third straight Upstate award*
"It was so cold in the winter up in Canda, we had to plug our cars up to a block so your oil wouldn't freeze!" -Bo Knapp
Driver out, buckle up and bundle up!
"I had to drive all the way to the border, just to pick up cheese for some stores. The customs was difficult to deal with, but we managed"- Ron Gaines
*Pictured below, Bo Knapp and Ron Gaines alongside other early Perfect Delivery employees
Current Promotion: New Pan Pizza Recipe
For this period, we are not launching any new products or any changes to our menu. For this month, we are ushering in a few slight tweaks and changes to our pan pizza recipe and procedure.
Updated Pan Procedures
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Medium Portions for sauce, toppings, and cheese amounts
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Sauce border brought back to 3/4inch
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Three swirls of Garlic butter have been removed, only sauce the crust of the pan
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New laminates for sauce station and makeline have been shipped to stores.
Next promo: The Spoooky Jack'o Lantern pizza scares it's way back to the menu!
Employee Spotlight
Every week, we receive dozens of submissions from customers who had amazing experiences at one of our stores. Here, we compile what we believe are the best experiences to highlight the customer and of course to put a spotlight on the employee who went above and beyond for them
Store: 0584
Employee: Timothy Johnson
Customer's Comments:
Delivery driver was very kind and friendly! The taste and price are awesome!
A shoutout to Tracy Pepper who hit 30 years with Perfect Delivery!
A message from Operating Director, Brandon Jackon:
"Thank you, Tracy Pepper, for ALL you do and have done for Perfect Delivery! Tracy was a driver when I started with the company at age 15. She made me feel welcomed and we became great friends over the years. She has always been there to listen and provide good advice! She will forever pe a part of my personal and Perfect Delivery family!"
Pizza Celebrations
Store: 0873
Employee: Christopher Love
Customer's Comments: Very kind, professional and timely with service. Had a very good attitude and multi-tasked very well!
Highly Satisfied with quality of ingredients and time to have order ready. Very polite staff and kind personalities.
ALl ABout the Quality
Awesome job to the following stores for leading product quality! This is based off the AI system/camera right above every cut station. When a box is closed. AI technology rewinds the clock a second or two to capture a picture of the product and grade each pizza as a pass or fail. The key components are crust size and roundness (Looking for 1" crust), cheese distribution (no red edges or spots of missing cheese), and topping distribution. It counts the pepperoni so using the right amount every time. It takes everyone on the same page and everyone doing their part to produce high scores.
1646 at 87.2%
5228 at 83.1%
1822 at 75.5%
store success metrics
Ops Audits 100+ Club...
Job well done on upholding high standards!
Snapshot from the Clemson store during their Audit on September 16th
September 16th
Store: 0345
Score: 109
General Manager: Isaac Gaines
September 22nd
Store: 1646
Score: 114
General Manager: Jason Howard
September 8th
Store: 4798
Score: 102
General Manager: Joesph Hunsaker
September 29th
Store: 0584
Score 106
General Manager: Amanda Motley-Black
Snapshot from the Pleasantburg store from their 106 Audit!
Top Audits of the Month
This call out goes to the teams across Perfect Delivery with 90s and above in operational audits
Store 1646: 114 out of 116
Sore 0345: 109 out of 116
Store 584: 106 out of 116
Store 4798: 102 out of 116
Store 0193: 96 out of 116
Store 5228: 95 out of 116
Terrific job!
Top Three Hustle Stores of the Month
Based on Drivosity Systems. HUSTLE is measured by three points. Time from checkout to exit of parking lot. Time at the customer's door, and lastly, time entered parking lot to check-in.
Fantastic job to these stores:
Easley Store 1646 @ 14,81
Clemson Store 0345 @ 15.95
Patton Store 2323 @ 17.98
Keep pushing fresh hot pizza
Store 1646 w/ 4:95
Store 4532 w/ 5:17
Store 0873 w/ 5:32
Top Out the Door (OTD) Stores of the Month
Based on Focus System Data. Stores that average 18 or less OTD are doing a great job meeting the goal of having deliveries in the hands of customers in 35 minutes from ordering.
looking for more ways to earn money?
Referral Bonus
Some of our best recruits come from our successful existing team members. Did you know you can earn an additional $200.00 for each person you help bring on board to Perfect Delivery? The recruit must be made known to the GM before hiring and GM will record on the date of their onboarding. After 90 days of employment, you will receive $100 and after 120 days, you will receive another $100. New employee must also average a minimum of 15 hours per week.
PDI Student Scholarship Program
Need extra cash for tuition or books for college? PDI is here to help. We award up to 2000$ annual scholarships to college employees.
Qualified Employees receive up to 2000$ in scholarship money for each full year of work at Papa John's.
Qualifications
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Must have worked with Perfect Delivery for minimum one year
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Currently enrolled in college/university
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Must work an average of 15 hours a week at Papa John's for one year to receive any part of the scholarship
15 hours per week = 500$
30 hours per week = 1000$
40 hours per week = up to 2000$
PDI 401K Retirement Savings Plan
If you are full time and at least the age of 21 years old. You are eligible to become a part of our 401K Retirement Savings Plan. 401K are one of the best investments and return out there. Perfect Delivery matches dollar for dollar on the first 3% you save and 50 cents to the dollar on %'s 4 and 5. These funds can also be pre-taxed. It is highly recommended to invest 5% of your earnings and Perfect Delivery will contribute another 4%. Week after Week, month after month, this will accrue to larger funds. All is invested in the markets to help you earn additional interest.